Account, Pay-outs and Bonuses

Player Registration and Cancellation

To use all the features of the Alibabet website, you must first create a personal account.
Your account must be registered in your name to access Alibabet’s services. It is essential to provide accurate information during registration.
Another important aspect to consider when creating an account is that one person may use only one address, one phone number, one email address, and one IP address. Consequently, any additional account created on the Alibabet site, including one with incorrect or alternative credentials, will be considered a "Duplicate Account."
For this reason, we urge you not to create duplicate accounts.
If you attempt to register multiple accounts with incorrect or alternative information, we reserve the right to close some or all accounts identified as duplicates.
In such cases, the following measures will be applied:
Any transactions made with a duplicate account will be declared void;
All promotions you participated in with a duplicate account will be canceled;
All winnings generated with a duplicate account will be voided and canceled. Any withdrawals already processed will be canceled and returned to the company;
Duplicate accounts will be permanently deleted without the possibility of reopening.
Alibabet Casino uses advanced encryption systems to ensure the security of players’ accounts. However, protecting your login information is your responsibility.
You must keep your username and password confidential and not share them with anyone. You are responsible for the security of your account, and if someone else accesses it using your credentials, you will be held accountable for all activities performed. Alibabet Casino assumes no liability for damages resulting from improper use of your account by third parties.
It is not permitted to transfer or sell your account to another person. Furthermore, at Alibabet Casino, the sale, transfer, or assignment of winnings, assets, deposit properties, or any other rights tied to the account is prohibited. Any attempt to pledge, sell, broker, mortgage, or collaborate with third parties will be considered a violation of the rules.
Using another person’s account and password to access the Alibabet site is prohibited.
All your account data must be up-to-date and accurate. If there are any changes, you must inform us so we can update the information.
If you wish to close your account on Alibabet Casino, you will need to contact customer service via live chat.
To request the cancellation of your account, you must have neither a positive nor negative balance and no pending withdrawal requests.
If you wish to close your account despite having a positive balance and/or a pending withdrawal request, all amounts in your account will be canceled, and only the amount of your last deposit will be refunded.
At Alibabet Casino, you can also request self-exclusion from gambling. You can do this by contacting customer service via live chat or sending an email to [email protected].
Additionally, all conditions outlined in Article 7 also apply to self-exclusion requests. It is your responsibility to report any other accounts you have created on Alibabet Casino. If you open a new account despite self-exclusion, you do so at your own risk.
We at Alibabet Casino take all necessary measures to prevent the opening of a new account, but please note that the ultimate responsibility remains yours.
Therefore, we invite you to ensure that no additional accounts are created in your name. Alibabet Casino assumes no responsibility for any losses or damages arising from this situation.

Withdrawals

Alibabet Casino is not guaranteed by any bank or deposit system. In this regard, an investigation will inevitably be initiated for any suspicious transactions made by the customer.

At Alibabet Casino, the customer acknowledges that withdrawals will be processed directly by Alibabet Casino, without the use of third-party intermediaries or payment service providers.

If Alibabet Casino staff identify or suspect that a customer is involved in illegal, fraudulent, or collusive activities, they have the authority to suspend and cancel the customer’s withdrawals. By signing this agreement, the customer acknowledges the consequences of violating withdrawal restrictions.

All withdrawals are processed by Alibabet Casino according to its own procedures. The casino cannot guarantee that there will be no delays in processing or receipt.

Customer withdrawal requests are processed by a payment system operator and/or a third party selected by the company. By creating an account on Alibabet Casino, you accept this condition. Specifically, the casino uses preferred payment methods, taking security measures into account.

Deposits and withdrawals at Alibabet Casino are processed using the payment method selected by the customer from the available options. Additionally, the customer must use the payment system services in accordance with the terms of service established by the providers of such services.

The Alibabet Casino account does not constitute a bank account. It cannot be subject to insurance, asset assistance, or any other guarantee in this regard. Investments and active balances do not generate interest.

Alibabet Casino approves withdrawal requests using the method chosen by the customer. Customers may request withdrawals up to the limits set in the withdrawal options. Only VIP-level customers have adjustable withdrawal limits. To know your VIP limit, you must contact a dedicated representative.

Withdrawal limits vary depending on the available options. You can view the options and limits in the Help/Withdrawal Center section.

However, this limit may be higher for some options. Customers can view their withdrawal options and respective limits on the profile page.

Before submitting a withdrawal request, customers must complete the document verification process.

Alibabet Casino reserves the right to request additional documents from customers who have completed the document verification procedure.

Withdrawals are made using the same payment method used for the deposit. Funds deposited into the casino account will be transferred to the same originating account.

The customer agrees to use only credit cards and other financial instruments that are legally valid and registered in their own name.

Withdrawal Limits by VIP Level (in Euros):

The minimum amount to wager before making a withdrawal is x1 (one time). If the amount wagered is less than the deposit, we reserve the right to cancel all winnings and withhold a 10% fee (but not less than 0.50 USD or equivalent as payment fees). The fee increases to 15% if the account balance was topped up via credit card or bank transfer. The minimum amount to wager before a withdrawal for live casino games is x5 (five times).

Restrictions related to payment systems may vary, as each payment system has its own regulations regarding minimum and maximum manageable amounts.

Bonus Terms

1. Acceptance of Terms

When you create an account on our Alibabet Online Casino website, you understand and accept the basic terms and conditions clearly outlined for all bonuses.

2. Precedence of General Terms

In case of contradictions in advertising efforts, Alibabet’s general terms and conditions always take precedence.

3. Cancellation of Bonuses and Liability

Alibabet reserves the right to cancel any bonus or winnings derived from promotions if you violate any of the general bonus and promotion terms and conditions. Additionally, the customer themselves may be held liable for costs incurred as a result of their violation of any of the general terms and conditions of Alibabet’s incentives or promotions.

4. Wagering Requirement for Bonuses and Free Spins

The wagering requirement must be met for all bonuses and free spins offered by Alibabet. Therefore, the player does not receive payouts until the wagering requirement has been fulfilled.

5. Rules for Deposit Bonuses

When you receive a deposit bonus, you must place a bet within 30 days. If a player attempts to withdraw without meeting the wagering requirement or bets more than the allowed amount:

The customer’s existing bonus balance will be forfeited, along with any balance and winnings obtained from unfair play.
The bonus money and winnings will be transferred to the customer’s main balance only if the wagering requirement is met.
The maximum bet per spin with bonus funds cannot exceed €5/$5 or the equivalent in your currency (the euro is the reference currency).

6. Wagering Requirements for Bonuses and Promotions

There is a wagering requirement for all bonuses and promotions offered by Alibabet Casino. Consequently, before requesting a withdrawal, you must spend the deposited amount and/or meet the wagering requirements of the bonuses and promotions you receive. Here are the wagering requirements for Alibabet Casino bonuses and promotions:

Wager: you must complete a wager equal to 40 times the amount.
Maximum withdrawal: equal to 20 times the bonus amount.
VIP incentives: these are unique to each player and determined by account managers. The rule applies unless otherwise specified.

7. Limits on Winnings After Wagering Requirements

After meeting the wagering requirements for bonus promotions and free spins, winnings exceeding the maximum bonus amount specified in the bonus and free spin promotions cannot be withdrawn and will be deducted from the player’s account balance at the time of withdrawal.

8. Withdrawal Process

For every amount granted, the withdrawal request will be subject to:

A review of the gameplay.
A document verification process.
Additionally, once a player has submitted a withdrawal request and it is pending (i.e., before it is approved), the customer cannot request, receive, or use bonus promotions or free spins for any deposits made. To take advantage of bonus promotions or free spins, the customer must wait until the withdrawal request is authorized.

9. Violation of Terms and Consequences

In the event that the general terms and conditions of bonuses, free bets, or any other promotional offer are violated, Alibabet Casino reserves the right to deactivate such accounts and cancel any profits and bonuses.
Examples of violations of the general terms and conditions:

Opening multiple accounts to claim additional bonuses.
A player stopping after each game and after each hand or allocation of free spins and switching to other games to earn additional free spins or play another hand in a different game, indicating that the balance has been depleted and the bonus wager has been removed from the system. The user then returns and unlocks any games not yet completed or pending free spin payouts. This implies that the player is exploiting the system to their advantage and withdrawing money that does not meet the wagering requirements.
Customers may purchase bonuses, receive bonuses, buy free spins, and multi-purchase features, among other things. Creating value is prohibited.

10. Abuse of Services

If Alibabet Casino authorities conclude that the customer has exploited or attempted to abuse the Services, or if we discover or have reason to believe that you are depositing or withdrawing money, or using the Services in any other way, without actual gameplay/betting:

The customer loses the bonus and any winnings derived from the bonus.
If the customer does not comply with the bonus rules, they will be prohibited from receiving future incentives.
Violations of bonus rules, including but not limited to those listed below, will result in the forfeiture of players’ winnings and bonuses:
Delaying game rounds in any game, including free spins and bonus features, until you no longer have wagering requirements.
Leaving large bets on the table, for example in blackjack, and returning to the game after the bonus wager has been completed.
Playing with bonus money to accumulate value in the game, losing the bonus funds, and then cashing out the accumulated value during gameplay with real money.
Using strategies that exploit any software bugs or errors.

11. Account Currencies

Accounts at Alibabet Casino can be created in EUR and USD currencies (we reserve the right to introduce new currencies at any time).

12. Variations in Wagering Requirements

Wagering requirements and game stakes may vary.
Example:

If a customer places 100 bets in live roulette, it meets 10% of the wagering requirement (10%).
If a customer places 100 bets on a slot machine game, it contributes 100% to the wagering requirement (100%).

13. Contributions by Category and Maximum Bonus Amounts

Maximum bonus amounts available to customers by currency:

14. Bonus Details

14.1. 100% First Deposit Bonus

Maximum bonus: up to €/$400
Minimum deposit: €/$10 (varies depending on the deposit method)
The bonus is subject to wagering requirements.

14.2. 20% Reload Bonus

Benefits: unlimited for all your deposits
Maximum bonus: up to €/$500
Minimum deposit: €/$10 (varies depending on the deposit method)
The bonus is subject to wagering requirements.

14.3. Free Spins Promotions and Goodwill Bonuses

For free spins promotions, the maximum withdrawal is 10 times the bonus up to $200/€.
For goodwill bonuses, the customer must complete a 40x wager, and the maximum withdrawal the customer can receive is 10 times the bonus.

15. Service Fairness

Alibabet Casino provides a fair service to all consumers. In this regard, no specific customer, user, player, bets, or regular games are allowed to prevent customers, users, and players from abusing or misusing all casino services, bonuses, and promotions.

15.1. Cross-Betting

Any group or individual engaging in cross-betting, etc.

15.2. Roulette Rules

No more than 50% of the numbers and black/red colors can be bet on in a single hand when playing roulette.
Bets placed in this manner are excluded from the wager and restricted by the program.
Alibabet Casino has the right to revoke the winnings of any player or customer found playing against the rules.
The game provider may also identify game providers with special security departments, as they have special security departments to defend the rights of both players and the casino, and this situation protects the rights of both.

16. Expiration of Bonuses and Promotions

All Alibabet incentives and promotions have an expiration date.

All bonuses have a standard usage period of 30 days.
The period begins when the item is added to the customer’s account.
Some promotions may have different expiration dates.
The customer must complete the bonus and promotion conversion criteria during the usage period.
The bonus credit is removed from the customer’s account once the usage period expires.

17. Prohibition of Multiple Use from Device or Residence

Alibabet Casino prohibits players from participating in the same bonus campaign from the same device or residence more than once. When Alibabet Casino officials detect such a situation, they reserve the right to revoke the bonuses and promotions obtained and freeze any amounts in the customers’ accounts.

18. Prohibition of Multiple Use from IP Address

Alibabet Casino restricts players from participating in the same bonus campaigns and promotions from the same IP address more than once. It has the right to refuse such participation. If Alibabet Casino administrators detect that such a situation exists, the casino reserves the right to revoke the bonuses and promotions in the customers’ accounts and freeze the money in the accounts.

19. Official Language of the Terms

In the general terms and conditions, the language of the effective version is English. Alibabet Casino has chosen the English version as the legal basis for its relationship with customers. In case of discrepancies in translation, the English version will be considered valid.

20. Precedence of Official Information

In every situation, the information provided in the general terms and conditions will always take precedence over any information provided by consumers.

21. Removal of Excess Amounts

Any amount exceeding the maximum withdrawal amount will be automatically removed from the account.

22. Slot Games Excluded for Bonus Wagering

Slot games excluded for any bonus wagering (including but not limited to):
The list of prohibited games includes: 10x Rewind, Le Kaffee Bar, Scarab Treasure, Fruit Loop, Aztec Emerald, Wild Hearts, Starfang, Guardians of Inari, Legend of Hydra Power Zones, Ishtar Power Zones, Vikings Empire Treasures, Cave of Fortune, Stunning Cube, Dr. Jekyll & Mr. Hyde, Sugar Pop 2, Sugar Pop, Spinfinity Man, Take the bank, Mr Macau, Take the Kingdom, Legend of the Nile, The Hive, Mystic Hive, Take Santas Shop, Tower of Fortuna, Thai Blossoms, Stay Frosty, Triple Juicy Drops, Enchanted, Pinocchio, Fruit bat crazy, Viking Voyage, Total OverDrive, Back to venus, 100 Bit Dice, Golden Tour, Take Olympus, Lava Gold, Return to Paris, WBC Ring Of Riches, Zorro Wild Heart, Crazy Jungle, Johnny the Octopus, Johnny the Octopus HR, Magic Crystals, Minesweeper, Minesweeper HR, Redbeard & Co., Secondary game, White Rabbit, Lil Devil, Crazy Gems, Diego Fortune, Fruity Frost, Gnomes' Gems, Happy Chinese New Year, Hell's Band, Hunting Party, Kailash Mystery, Kangaliens, Nord's War, Poisoned Apple, The Witch, Wild Galaxy, Zodiac, Mighty Moon, Clover Wheel, Neon Bananas, Defenders of the Monastery, Extra Liner Jackpot, Hot Dragon, Amu Tep, Tizona, Astro Legends Lyra and Erion, The Sword and the Magic, Romance V, Sushi Yatta, Towering Pays Excalibur, Elite of Evil Portal of Gold, Jasons Quest, Euro Golden Cup, Gods of Power, Maya U Max, Empire Shields, Fruit Punch KO, Star Supreme, Spirits Of The Valkyrie, Candy Tower, Marvelous Furlongs, Knockout Football Rush, Fly, London Hunter, Jellyfish Flow, Big 500 Slot, Cops N Robbers Megaways, Tiki Tastic, Da Winci, Bullion Bars, Jungle Falls, Paint, Gifts of Ostara, Gladiators Go Wild, Phantasmic Fortunes, Secrets Of The Sorcerer, Steam Spin, Raigeki Rising x30, Wild Mine, Gates of Babylon, Dino Odyssey, Monkey God, Bangkok dreams, Age of Dragons, Age of Ice Dragons, Wildcraft, Sky Hunters, Beers on reels, Firedrakes Fortune, Agent 51, Finnegans Formula, Age of Huracan, Double Joker, Tree of Gold, Desert Gem, Speakeasy 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Falls Island Bounty, Cash Falls Pirates Trove, Stacking Bison, Chili Bonanza X UP, Angry Dragons, 5k Gold Mine Dream Drop, Golden Fields, Rocket Chimp Jackpot, Magic Powers Megaways, Diamond Blitz, Solar Queen Megaways, Crashout - Fireworks, Golden Tour, Triple Cash Or Crash, Meteoroid, Zombies Gone Wild, Wild Fairies, Storm to Riches, 15 Coins, Fish 'Em Up, Champions of Olympus, 5 Monsters, Alexander The Great World Conqueror, Golden Vault of the Pharaohs Power Bet, Love Idol, Xmas Gifts, Catch and Snatch, Football Ultimate Champions King, Blazing Piranhas, Buffalo Canyon, Egypt Megaways, Money Track 2, Moon of Fortune, True Wild, Godzilla, Bling Bling Penguin, 4 Masks of Inca, The Wish Master Megaways, Alkemor's Elements, Bandidos Cash, Snakes and Ladders Megadice, First Person Deal or no Deal, Deal or no Deal, Steam Pirates, Valkyrie Wild Storm, Gem Saviour, Everest, Thunderhawk, Monsters Unchained, Cyber Attack, Unchain The Dragons, Mayan Waterfalls, London Tube, Bounty Raid 2, Crab Trap, Captains of the Coast, Case Closed, Thrill to Grill, Titan Strike, Fish 'n' Nudge, Jet Lucky 2, BINGO STAXX – Amazon Fury, Dog Days, Treasures of Rome, Gifts of Horus, Gold Hit: Dragon Bonanza, Abrakadabra, Temple of Fury Dream Drop, Tiki Tiki Boom, Peter Hunter, Beach Invaders, Unusual Suspects, Anvil & Ore, Stellar 7s, Big Max Pot Hunter, Joker Loot, Vinnie Jones Card Chase, Andvari: The Magic Ring, Immortal Ways Buffalo, Super 30 Stars, Rainbow Burst, Million Vegas, Grand Express Fiesta, Lucky Buddha, Badlands, Diamond Tales: The Princess and the Pea Buy Bonus, Stormy Witch, The Green Machine Bingo, Ruby Treasures, Rise of Atlantis 2, Billy Bob Boom, Lord of the Seas, Rocket Dice, Rocket Dice XY, Larry the Leprechaun-Xmas, Hot Slot: Magic Bombs Halloween, Ninja, Dragon's Bonanza, Heidi, Hilde und Helga Go Wild, Sizzling Eggs Extremely Light, Fishing for Cash, Mice & Magic Wonder Spin, Banana Boom, Donkey and the Goats, Alien Tracker, Steam Pirates Gamble Feature, Lucky Wealth Cat, Massive Gold, Money Inc, Tap Heroes, Wild Voodoo, Mammoth Mayhem, Triple Tiki Super Free Spins, Treasures of the Count, Halloween Wins, 3 Kings, Fast Flip, Zeppelin, Dice, Yellow Diver, Piggy Bank, African Spirit Sticky Wilds, Franksylvania, Fate's Fury, Halloween Hunt, Juiced DuoMax, Million 777 Hot, Raging Rhino Rampage, Dead or Alive, Dead or Alive 2, Dead or Alive 2 Feature Buy, Monkey Gold Xpays, Iron Bank, Egyptian Rebirth 2, Tigers Charm, Story of Hercules Expanded Edition, Star Bounty, Lucky Mrs Patrick, Hammer Of Vulcan, Curse Of The Werewolf, Griffins Quest, PapayaPop, Maui Millions, Augustus, Age of Conquest, Big Bounty Bill, Safari Gold Megapays, Money Train 2, Immortal Fruits, Ted Megaways, The Dog House Megaways, Milky Ways, Sky Hunters, Bonus Bunnies, Hellcatraz, Origins of Lilith, Origins of Lilith Megaways, Giza Infinity Reels, Gaelic Gold, Rise of the Mountain King, Book Of Rebirth, Book Of Rebirth Reloaded, Rick and Morty Megaways, Punk Rocker xWays, Montezuma Megaways, Snake Arena, Serengeti Kings, Pillars of Asgard, El Dorado Inifinity Reels, Diamond Mine Extra Gold Megaways, Pirate Kingdom Megaways, Dragon Fall, Money Train, Rainbow Riches Megaways, Fishing Frenzy Megaways, LeoVegas Megaways, Sweet Bonanza, Sweet Bonanza Xmas, Wolf Legend Megaways, Return of Kong Megaways, Medusa Megaways, Neon Cluster Wins, Valletta Megaways, Vegas High Roller, Temple of Treasure Megaways, Champions of Rome, Buffalo Rising Megaways, Faerie Spells, 300 Shields Extreme, Machina Megaways, Vikings Unleashed Megaways, Genie Jackpots Megaways, Fat Santa, Acorn Pixie, Dark Vortex, Spinal Tap, Book of Gods, Extra Chilli Megaways, White Rabbit Megaways, 1429 Uncharted Seas, Fluffy Rangers, Rocket Stars, Blood Suckers, Blood Suckers II, Reel Rush 2, Macau High Roller, Jokerizer, Ninja vs Samurai, Beautiful Bones, Gold Blitz, Diamond Blitz, Black Horse Cash Out, Black Horse Deluxe.

23. Prohibited Games for Bonus Redemption

Games prohibited for bonus redemption are restricted by the system. However, in the event that the games are available and played by the customer due to a system malfunction, the winnings will be confiscated, and only the original bonus amount will remain in the balance.